19 September 2017

Press Release     


  • Move to 1 Hampton Terrace, Beacon Hill Road, Beacon Hill
  • Modern open-plan retail environment
  • Extra 38.5 hours Post Office service a week
  • Improved access
  • Six week public consultation


The Post Office is proposing to relocate Beacon Hill Post Office to 1 Hampton Terrace, Beacon Hill Road, Beacon Hill, Hindhead, GU26 6NR with significantly longer opening hours.


It would be a modern local-style branch with Post Office services delivered from a low-screened till alongside the retail counter of the convenience store.


The opening hours would be Monday to Saturday: 7am – 8pm; Sunday; 7am – 4pm.


This would mean that the branch would open be open an extra 38 hours and 30 minutes a week including earlier all day Sunday and Saturday afternoon. The branch would also open significantly earlier and would close much later for customer convenience.


There would also be improved access as there is a step down into the branch at the current premises, but there would be level access at the proposed location.


The proposed move from Beacon Hill Road, Hindhead, GU26 6QL would be with the current Postmaster’s agreement.


The move would be part of a major modernisation programme across the Post Office network designed to make it easier for customers to do business, through longer opening hours and modern open plan environments.

Suzanne Richardson, Regional Network Manager, said: “We are making it easier for customers to get their cash, send and collect their mail and do their banking because we know how important these services are to local residents. We are confident that this vibrant new-style Post Office at the heart of the local community will meet customer needs. This modernisation is part of a major investment programme, the largest in the history of the Post Office and will secure services for the future.”

The Post Office is now inviting customers and interested parties to give their comments on the move in a public consultation. During the public consultation, Post Office Ltd welcomes feedback on any issues customers would like considered before a final decision is taken on this proposal. The consultation will close on 31 October 2017. Submissions can be made during the consultation by Freepost YOUR COMMENTS to Post Office Ltd, via email to comments@postoffice.co.uk, via the Customer Helpline on 03457 22 33 44 or Textphone 03457 22 33 55.


Customers can also share their views online through the quick and easy questionnaire at postofficeviews.co.uk with the branch code 112923.




Issued by:


Post Office Press Office

20 Finsbury Street


Tel: 07436 038445 or 020 7012 3456 (24 hours),

Email: pressoffice@postoffice.co.uk www.postoffice.co.uk

Follow us on Twitter @postofficenews


Notes to editors


In 2012 we announced an investment of £1.34bn for the Post Office network to undertake a transformation programme across 6000 branches.   In November 2013 the Government announced a further £640m investment in the Post Office network: as well as allowing us to modernise a further 2000 branches this funding also allows us to invest £20 million in around 3400 community branches, which are often the last shop in the village. 


With over 11,500 branches, the Post Office network is the biggest retail network in the UK, with more branches than all the banks and building societies combined. 97% of Post Office branches are run with retail partners on an agency or franchise basis.


The Post Office provides services central to peoples’ everyday lives; 99.7% of the population lives within 3 miles of a Post Office – 17m customers visit a Post Office branch each week, including a third of the UK’s small businesses.


We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and an additional 2,500 cash machines and 99 per cent of UK bank customers can access their accounts at the Post Office. We sell 170 different products and services spanning financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services.


Post Offices branches remain highly valued and trusted, and are the focal point of many communities. For more information, visit www.postoffice.co.uk and to find out about a Post Office business opportunities visit www.runapostoffice.co.uk









Beacon Hill Post Office information sheet
  Current Post Office location Proposed new Post Office branch location (subject to local public consultation)
Address Beacon Hill Road


GU26 6QL

1 Hampton Terrace

Beacon Hill Road


GU26 6NR

Post Office

opening hours

Mon 09:00 – 17:30
Tue 09:00 – 17:30
Wed 09:00 – 17:30
Thu 09:00 – 17:30
Fri 09:00 – 17:30
Sat 09:00 – 12:30
Sun Closed
Mon 07:00 – 20:00
Tue 07:00 – 20:00
Wed 07:00 – 20:00
Thu 07:00 – 20:00
Fri 07:00 – 20:00
Sat 07:00 – 20:00
Sun 07:00 – 16:00
Distance 140 metres away from the current branch, along level terrain.
Accessibility &

Accessibility works

Access and facilities

Current branch has a wide door with small step at the entrance.



There is roadside parking outside the branch.


Access and facilities

The proposed premises would have a wide door and level access at the entrance. Internally, there would be a hearing loop and space for a wheelchair.



There is time restricted roadside parking outside the premises.


Retail Newsagents Convenience store


Local Public

Consultation starts

19 September 2017
Local Public

Consultation ends

31 October 2017
Proposed month of


January 2018








Beacon Hill Post Office® services available Current branch New branch
First & Second Class mail ü ü
Stamps, stamp books (1st class 6 & 12 only, 2nd class 12 only) ü ü
Special stamps (Christmas issue only) & postage labels ü ü
Signed For ü ü
Special Delivery ü ü
Home shopping returns ü ü
Inland small, medium & large parcels ü ü
Express & contract parcels ü Express 24 & 48
British Forces Mail (BFPO) ü ü
International letters & postcards (inc. signed for & Airsure) ü ü
International parcels up to 2kg & printed papers up to 5kg ü ü
Parcelforce Worldwide International parcels ü û
Articles for the blind (inland & international) ü ü
Royal Mail redirection service ü ü
Local Collect ü ü
Drop & Go ü ü
Withdrawals, deposits and payments    
Post Office Card Account ü ü
Personal & Business Banking cash withdrawals, deposits & balance enquiries using a card. Also enveloped cheque deposits and barcoded deposit slips. ü ü
Postal orders ü ü
Moneygram ü ü
Change giving ü ü
Bill payments    
Automated bill payments (card or barcoded) ü ü
Key recharging ü ü
Transcash (without barcode) ü û
Rod fishing licences ü ü
Pre-order travel money ü ü
On demand travel money Euro/ Dollars Euro/Dollars
Travel insurance referral û ü
Mobile Top-ups & E vouchers ü ü
National Lottery Terminal ü ü
Payment by cheque ü û


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